Shipping policy
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Shipping Policy
Last Updated: December 16,2025
Thank you for shopping with Show N Tell! Please review our shipping policy before placing your order.
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Processing Time
- Orders are typically processed and shipped within 2–3 business days
- This timeframe begins after payment is received AND all order details are approved
Processing time may be extended if:
- Required information (photos, names, design details) is missing
- Customer approval is delayed
- Unforeseen production or supply setbacks occur
🗓 Business days exclude weekends and holidays.
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Shipping Time
Shipping times vary based on the method selected at checkout.
- Standard Shipping: 3–7 business days after shipment
- Expedited Shipping: Available at checkout (timeframes vary)
⚠️ Shipping carriers may experience delays beyond our control.
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Shipping Rates
Shipping costs are calculated at checkout based on:
- Package size & weight
- Shipping destination
- Selected shipping method
All shipping fees are shown before purchase.
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Address Accuracy
Please double-check your shipping address before placing your order.
- We are not responsible for orders delivered to an incorrect address provided by the customer
- Returned packages due to address errors may require additional shipping fees to reship
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Tracking Information
Once your order ships, you’ll receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
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Lost, Stolen, or Delayed Packages
Once an order is handed over to the shipping carrier, Show N Tell is not responsible for lost, stolen, or delayed packages.
We will assist with carrier claims when applicable.
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Damaged Orders
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of:
- The damaged item
- The original packaging
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Do not discard packaging until the issue is resolved.
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Questions?
📧 Email: info@showntellcustoms.com
🌐 Website: showntellcustoms.com